All About Robotic Mowers
User’s Manual
Function and Performance
- No, you can only enter a PIN on the mower, which is required by the mower’s safety regulations. If you forget your PIN code, you can reset it on the app. Go to Settings-Mower-Reset PIN code.
- Robotic Mowers supports only one map stored in the app. If you have more than one separate lawn, you need to set up a channel to connect them. And if you relocate the mower to another location, you will have to delete the map and build a new one.
- Robotic Mowers supports only one map stored in the app. If you have more than one separate lawn, you need to set up a channel to connect them. And if you relocate the mower to another location, you will have to delete the map and build a new one.
Yes, to improve the mowing effect, Navimow uses a planned, systematic mowing path, and it can also change the mowing path direction (or mowing path pattern).
The current logic for changing direction is:
After updating the firmware to 1.4.6 or above, when the entire lawn is mowed once, the mowing path pattern will turn with a 30° angle to avoid leaving visible wheel tracks.
We will continue to optimize this logic for a better user experience later and then update your Navimow to the latest version through OTA.
For now, Robotic Mowers doesn’t support connecting to smart home systems.
Mainly IoT (Internet of Things) functions:
- Remotely control the mower via the app while you are away from home, such as mowing, returning to the charging station, creating a mowing schedule, adjusting the cutting height, etc.
- Remotely monitor the status of your mower via the app while you are away from home, such as the mowing process, battery level, etc.
- OTA (Over The Air) firmware updates.
- Anti-theft ( Available with Robotic Mowers app V1.2 and above, only for 4G models).
The 4G-supported models manufactured after the 39th week in 2022 are also equipped with Wi-Fi as a standard setup, but we recommend you use 4G to connect to the Internet. Because with 4G mode, the network connection is more stable. The Anti-theft feature only works when the 4G cellular network is available.
Segway Navimow currently has 4 models: H500E (Wi-Fi), H800E (4G), H1500E (4G) and H3000E (4G).
Considering the Wi-Fi signal coverage is limited when the garden area is too large, that may cause the network signal to be lost, and 4G can perfectly solve this problem and provide better network signal coverage. So only H500E is equipped with WiFi and the 3 other models with higher mowing capacity use 4G.
Note: Navimow only supports 2.4 GHz Wi-Fi network.
Please check the following chart for detailed specifications of the Navimow H-series:
The area capacity of Robotic Mowers H-Series indicates the maximum garden size for each model.
For each Robotic Mowers H-Series model, we recommend using it in a smaller garden than the area capacity.
H500E can cover lawns within 500 square meters;
H800E can cover lawns within 800 square meters;
H1500E can cover lawns within 1500 square meters;
H3000E can cover lawns within 3000 square meters.
Robotic Mowers H-Series provides a bumper sensor and ultrasonic sensor (optional) to detect and avoid obstacles. However, the sensors cannot detect obstacles with the height of the pet excrement. It is recommended to check your lawn and remove all obstacles before mowing regularly. Keep the pets away from your lawn when mowing.
Note: For H3000E, the ultrasonic sensor is already equipped on the mower. For H500E, H800E, and H1500E, you can buy it separately and install it on the mower.
It is not necessary. The tyres are made by solid rubber.
The hub motor size is 8 inches.
The rated capacity of H500E and H800E batteries is 5.2Ah. The rated capacity of H1500E battery is 7.8Ah. The rated capacity of H3000E battery is 10.4Ah.
The rated power of a single driving motor (hub motor) is 22W, and the rated power of the blade motor is 38W.
The charge time of different models varies. Generally the charging will be completed in approx. 3h to 5h.
After 500 cycles, the battery can retain more than 70% of the original capacity.
Battery level The color indicates the battery level: 50%–100% solid green, 20%–49% solid yellow, 5%–19% solid red, ＜5% red flashing. PIN code lock status Mower locked. Please enter the PIN code to unlock Blade indicator The blade disc is rotating. Please do not approach Wi-Fi WiFi connected (only for the H500E model) Cellular data 4G connected (for H800E, H1500E and H3000E models) Bluetooth Bluetooth connected Dashboard display It shows the mowing percentage, PIN code, error code, etc.
Meanings of the numbers and symbols on the display :
—-: no map.
0~100: Mowing progress will be displayed as 0～100 in percentage, for example, 70 indicates that 70% of the map is already mowed.
Four-digit number: error code, for example, 4011. See for further instructions.
StOP: the STOP button is pressed during mowing.
OtA: Updating firmware.Note: The Wi-Fi icon and the 4G icon only indicate whether they are connected, but do not show the signal strength. You can check the Wi-Fi and 4G signal strength on the homepage of the Navimow app
Daily Use
If you have any questions or concerns about renewing the 4G service, please refer to the Q&A below:
Q: How can I enter the SIM card renewal page?
A: Users of firmware version 1.4.6 and before can enter the renewal page through notifications.
IOS users can enter the renewal page through “Network management” and click the information icon right beside 4G to renew the mower bound to the user account
For Android users, it is required to update the firmware to 1.4.8 first so that they can go to “Network management” and click the information icon right beside 4G to renew the mower bound to the user account.
Q: When will the notification be sent? Which mower will be renewed after entering the renewal page through the notification?
A: You will receive notifications both before and after the 15th/7th/1st day of the 4G expiration date for the mowers bound to your account. The serial number(SN) will be displayed when pushing the notification, after clicking the notification and entering the renewal page, the renewed mower will be the one displayed in the notification, even if the current user has not switched to this mower on the APP.
You can access the notifications by clicking the icon at the upper right corner of the home page.
Q: How much does it cost per year for the 4G Service?
A:
For European users:
€29.99 for one year, €59.8 for two years, €89.7 for three years
For North American users:
$32.9 for one year, $65.8 for two years, $98.7 for three years
Q: How to activate the 4G Service after expiration?
A: Activation will be completed automatically after renewing successfully, and the new valid date will start from 0:00 on the day of the renewal.
Q: How is the valid period calculated when I renew my 4G Service before it expires?
A: After a successful renewal, the valid period starts from the expiration day.
(Eg. If the expiration date is the 1st of July and you renew it on the 1st of June, the valid period is calculated from the 1st of July)
Q: After the 4G service expires, will the SIM card become permanently deactivated and cannot be reactivated
A: If not activated for more than 2 years after expiration, the SIM card will become invalid.
Q: What should I do if the activation fails after the 4G service expires?
A: If the payment has been successfully made but the activation fails, you will receive a notification of activation failure and we will automatically process a refund for you, the refund will arrive in 7 working days at the latest. If it does not arrive, please email us at [email protected] for help.
Q: What payment methods are supported for renewal?
A: Currently only PayPal payment is supported, you can also pay by credit card directly through PayPal even if you do not have a Paypal account.
Q: How can I check the order history & order status?
A: Go to the “4G service” page, and you can access the “Renewal history” page from the upper right corner to view it.
If a map is created and the mower is in a location with good signals, you can click Home in the app or press HOME+OK on the mower at any time to send the mower back to the charging station.
Press and hold OK for four seconds to power off Robotic Mowers, and then press OK again to restart/reset/reboot the robotic mower.
Notes:
1. If there are uncompleted mowing tasks, the mowing progress will also be reset after the restart/reset/reboot.
2. Robotic Mowers cannot be powered off when it is in the charging station.
3. The white light flashes when the mower is at OTA, please do not restart the mower before the OTA ends； If the mower gets stuck at OTA for over 1 hour, pull it down from the charging station, press and hold the OK button on the mower for 10 seconds, and it will reboot and start upgrading again. The normal OTA takes about 20 minutes.
After rainy weather, condensation might occur inside the decorative transparent barrel of the mower, which will evaporate naturally afterwards and will not affect everyday use.
1. You can delete the entire map in the Navimow app. Go to: Settings>MOWER>Map Management.
Please make sure your phone is connected to the mower via Bluetooth.
2. With the firmware V1.3.5 or above, you can also adjust parts of the map in the Navimow app instead of re-creating it. Just go to Settings>MOWER>Map management>Edit, tap a boundary or off-limit island, and then tap the edit icon.
How to adjust the map:
There are three ways to start mowing:
- In the app, click Mow Now.
- On the mower, press MOW and then OK to start mowing.
The mower starts automatically according to the mowing schedule.
The first two are called manually mowing, and the last one is dubbed scheduled mowing.
- When you start a manually mowing task, the mower will work until 100% progress is reached.
- When you set up a schedule, the mower will only work during the scheduled hours. When it reaches 100% progress, the mower will start again from scratch.
- If you already have a schedule, then you start a manually mowing task, the mower will ignore the schedule and mow the entire lawn until 100% progress is reached.
Press the OK, or push the mower onto the charging station (connected to the power supply) to power on the mower.
Press and hold the OK button for 4 seconds. When the mower is powered off, you will hear an audible indicator. The display on the mower and the ambient light will be off.
Notes:
- The mower cannot be powered off in the charging station.
- When the Anti-theft feature is on, you must enter your PIN before powering off.
- If the mower is locked, you must enter your PIN before manually operating the mower.
If the mower is locked, you must enter the PIN code to unlock it. The default code is 0000. Press the MOW/HOME button on the mower to increase/decrease the digit and press OK to confirm the code.
The code can be changed in the app, go to Settings>Mower＞Reset PIN code.
Long press the MOW + PARK buttons on the mower to lock and unlock the mower.
- Automatic Charging:
When the mowing task is completed or the battery power is low, the mower will automatically return to the charging station to charge. When mowing, you can also press the HOME and OK buttons to send the mower back to the charging station to charge.
- Manual Charging:
Put the mower in the charging station. Make sure that the charging strip on the mower is well contacted with the contact strip on the charging station. Insert the power plug of the power supply into a suitable power socket.
Power off the mower before any transportation. Lift or move the mower by carrying its handle. Ensure that the blade disc is towards the outside, facing away from your body.
Note: When long-distance transportation is needed, use the original package to pack the mower.
Periodically inspect the area where the mower is to be used. Remove all stones, sticks, wires, bones, nuts, and other foreign objects to avoid possible damage to the mower. In addition, the nuts stuck between the wheels and fender can overload the mower, age the blades, and reduce the useful life of the blades.
The cutting height can be adjusted in the app: Settings>Mower>Cutting height, the adjustment range is 30~60mm, and the minimum adjustable segment is 5mm.
Product
You don’t need to do this. To use the mower to draw maps and do other operations, one must log in to a Navimow account via the app. Without your Navimow account, others cannot bind your lawn mower.
Notes:
Please do not disclose your account number and password.
Please only unbind your mower when it is necessary.
We have developed an online garden check tool that could help you to check your garden in advance so that you would know if Navimow is a good fit for your garden. Please check it here: https://navimow.segway.com/CheckList
You can bring the checklist result to your local dealers for more professional purchase advice.
Regarding the recommended purchase model or accessories such as an antenna extension kit, please consult your local dealer stores. They will offer you the best purchase advice based on your specific garden conditions.
Robotic Mowers is an advanced robotic mowing system that uses a virtual boundary, eliminating the need for complicated perimeter wiring. Easy to operate and manage, Robotic Mowers gives you more free time to do the things you love and an effortlessly impeccable lawn with every use.
Robotic Mowers is an advanced and innovative robotic lawn mower with virtual boundary and smart navigation.
- Robotic Mowers uses a maintenance-free virtual boundary. Say goodbye to the complicated perimeter wiring.
- Unlike traditional robotic lawn mowers, Robotic Mowers cuts systematically and the mowing efficiency is improved significantly.
- Robotic Mowers is a breakthrough product in almost all aspects. BladeHalt sensor, ultrasonic sensor, 54 dB(A) noise emission, IPX6 water resistance, smart app control, in-app cutting height adjustment, etc.
Robotic Mowers is intended for domestic use. It can be used to mow the lawn in the front yard and back yard of your house. The lawn size can be up to 3000 square meters. It is also applicable to the private front yard containing a driveway, walkway, or sideways.
Robotic lawn mowers have been in the market since 1995, benefiting both residential and commercial users in many ways:
- It is safer.
It is reported that lawn mower ranks 4th in consumer products involved in domestic work accidents (top 3 are kitchen, ladder, drinking glass; data from Injuries in the European Union). Thousands of customers got hurt by traditional walk-behind push mowers every year. In contrast, a robotic lawn mower works fully automatically, making it much safer.
- It saves labor and time.
Instead of spending hours of hard work on mowing every week, you can just leave the job to a robotic lawn mower.
- It keeps your lawn perfect all the time.
Robotic lawn mowers cut more frequently and cut a little each time to ensure your grass stays healthy. Unlike traditional mowers which allow the grass to grow longer and less attractive between cuts, a robotic lawn mower keeps your lawn carpet-like all the time.
- It is also quiet.
With low noise emission, you can run it at any time without worrying about disturbing your daily activity or your neighbours.
H-Series models have slight differences in appearances and sizes (e.g. tire color, cylinder decorative ring).
The main differences in functions are related to the size of the mowing area, battery capacity, ultrasonic collision sensor, network connection (4G/Wi-Fi), GPS anti-theft feature (only on 4G models), etc. Refer to the parameter table below for the details.
Other than that:
- H800E and H1500E models come with one year of free data after activation. The H3000E model comes with three years of free data after activation.
H1500E and H3000E have a more extended limited warranty period, and please refer to our warranty policy for details.
- H800E, H1500E, and H3000E that are manufactured after week 39 of 2022 are compatible with wifi as well.
When mowing, the motor of the mowing module drives the blade disc to spin. The spinning blade disc will generate centrifugal force to keep the blades pointing outside so that the blades can cut grass. When hitting an obstacle, the blade will turn inside.
You don’t need to. Navimow cuts a little bit each time and cuts more frequently. The tiny clippings become the best natural fertilizer for the grass.
We do not recommend mowing at night, because there might be some dew causing the grass to be wet and slippery. Mowing the grass at night is also not helpful to the overall health of the lawn. Mowing at night will also affect the activities of small animals, and even hurt them.
After the VisionFence is installed, the mower will stop mowing and automatically go back to the charging station after nightfall. The ‘Mowing at night’ switch is disabled by default. If you need the mower to keep mowing at night, enable the ‘Mowing at night’ switch. This will turn off the VisionFence detection and only the bumper is used to avoid obstacles. Go to Settings>MOWER>VisionFence Sensor to enable the switch.
Robotic Mowers is IPX6 waterproof, making it safe to be washed with a garden hose. However, mowing in the rain may hurt the grass and leave tracks on the lawn. Thus, Navimow is equipped with a rain sensor. When raining, it will stop mowing and return to the charging station.
The material of the mower body is ASA. ASA has improved weather resistance, especially UV resistance, making it an excellent material for the outdoor environment.
Installation
In an open area, the mower can be away from the charging station for no farther than 100 m. If you have a large lawn, it’s best for you to choose an open area in the middle to place your charging station.
Possible behaviors:
- The ambient light of the robotic mower will be flashing blue (satellite signal not ideal but can be used) or flashing yellow (poor satellite signal) while mowing.
- When the VisionFence is not installed or installed but turned off, the robotic mower will return to the charging station automatically if the weak signal lasts for more than one minute. In this process, it will keep searching for the signal. If the signal is recovered, the mower will come back and resume mowing. When the VisionFence is installed and turned on, the mower will still mow the grass according to the planned path. The mower will only start to move randomly to try to retrieve the positioning signal until the positioning accuracy is poor for 15 consecutive
- The robotic mower may run into an off-limit island or out of the boundary and frequently displays location-related error codes, such as 6010, 7006, and 6002.
- The signal is unstable during map building, resulting in unexpected zigzags in the map.
Solutions:
- The operation of Navimow is based on the satellite navigation system. Heavy shading in some outdoor scenarios can be very challenging for the Navimow H-Series. You can use the checklist to make an initial assessment of your lawn to determine if Navimow is suitable for your lawn.
- While mapping, you can refer to the signal strength displayed by the signal check in the app to make adjustments to the antenna location or specific areas.
- If your checklist result is “recommended”, but the weak satellite signal still occurs frequently, please contact the after-sales service for further diagnosis.
A temporary fence is an additional assistance to protect the areas that you don’t want the mower to enter.
You can always set up an off-limit zone via the app, yet in the following situations you might also need a temporary fence as a dual protection:
- The boundary is close to a pool that you don’t want the mower to fall into under any circumstances.
- The boundary is close to a fence or bushes, thus the satellite signal is weak at that particular spot.
You can also consider using the VisionFence as dual protection, because the VisionFence has a good two-dimensional visual recognition ability, and through training with a large amount of data, it can distinguish grass from non-grass objects, so as to avoid hitting these objects.
Not necessarily.
Technically, the antenna and the mower should see the same satellites at the same time to get a better signal, which means that if we install the antenna in an open area, it is easier for both mower and the antenna to see more satellites at the same time.
To choose a proper location for your Navimow antenna, please refer to the following articles:
- General guidance: What is an ideal location to install the charging station and GNSS antenna?
- How to tell if you need an Antenna Extension Kit based on your garden layout? Do I need an Antenna Extension Kit？
- You can also check the satellite signal strength and make adjustments after building a map: How do I check the satellite signal after setting a map? What should I do if the signal is weak?
After setting a map successfully in the app, you will get a notification to remind you to check the satellite signal. This is important for you to decide whether or not you need to change the map or reinstall the antenna at another place.
A map with different colors will be displayed on your phone screen to indicate the signal strength. Green: strong; orange: not good enough; red: weak. If the signal is not strong, please refer to the following solutions.
1) Check the antenna signal. If the indicator for the antenna signal lights up red, find another place to install the antenna or mount the antenna on a roof or wall by using the Antenna installation kit ( An optional accessory, You can buy it separately).
2) If there is a continuous big scope of red or both red and orange on the boundary, remove anything that might block the signal or edit the boundary or set an off-limit island.
3) If there is a continuous red area on a channel, remove anything that might block the signal or set the channel at another place, keeping away from high trees and walls.
Antenna Extension Kit is an optional accessory for antenna installation on a wall or roof, improving satellite signal.
If your yard has the following features, you may need to purchase the Antenna Extension Kit and install the antenna at a higher position to obtain better satellite signals,
- The satellite signal is poor in the narrow path connecting the front yard and the back yard.
The lawns embrace a building while other buildings are close to this building
The Antenna extension Kit can improve satellite signal reception to some extent, but the actual effect can only be determined after a trial evaluation in your location. Contact your local dealer for details.
The Extension Kit includes one extension cable (10 m), if it’s not enough, you can get an extra extension cable (10 m, sold separately). The overall extension should not exceed 20 m.
Install the charging station on a soft and flat surface. To get a strong signal from GNSS, please install the charging station and GNSS antenna in an open space with no obstacles within 2 m radius. The antenna should have a clear sky view that at least 110° of the sky is unobstructed.
If you can’t find a suitable location on the ground, consider using the Antenna Extension Kit (sold separately) to mount the antenna on a roof or wall for a better satellite signal.
To ensure a successful setup, please install the Navimow app. Place the charging station and antenna in a place with good GPS signal. Remove debris, piles of leaves, toys, wires, stones and other obstacles from the lawn. Long and thick grass is not friendly for the first cut. We suggest mowing your lawn to 6 cm or below in advance. Make sure children and pets are off the lawn.
Follow the instructions in the app and control the mower remotely with your phone to set the boundary.
We use the Robotic Mowers app to map out the working area. If you have more than one separate lawns, just create multiple boundaries as needed, then set up a channel to connect the boundaries. Make sure the channel is more than 1 m wide and there are no tall trees or buildings that could block the signal.
Don’t forget to create an off-limit island for objects that need protection or areas you don’t want the mower to enter, e.g. a flowerbed, small trees, lawn decorations, pond, sprinkler heads, emerged roots, etc.
The height should not be less than 40cm; the width should not be less than 100cm.
Don’t forget to create an off-limit island for objects that need protection or areas you don’t want the mower to enter, e.g. a flowerbed, small trees, lawn decorations, pond, sprinkler heads, emerged roots, etc.
Maintenance
Cold winters and extreme weathers like blizzards are risky for your robotic mower and charging station. To protect them from harsh conditions, we recommend that you store your charging station and antenna indoors. If leaving the devices outdoors, please consider taking some protective measures, for example, covering them with protective shields to avoid unnecessary damage.
Good winter storage for your Navimow guarantees a superb mechanical and performance state in spring and is beneficial in maintaining the battery life. Here are the procedures and tips for winter storage to prepare your robotic mower for the coming winter.
1. Preparation before winter storage
1.1 Clear all mowing schedules
Open the Navimow app and go to Settings>Work settings>Mowing schedule to clear all mowing schedules.
1.2 Charge the battery
Charge the robotic mower and ensure the battery power is ≥85%.
2. Removal of the charging station and GNSS antenna
2.1 Disconnect the charging station from the power, and then power off the robotic mower by pressing and holding the OK button for more than four seconds.
2.2 To avoid re-mapping in the following year, we recommend that you mark the position of the charging station before removing the charging station and GNSS antenna. Meanwhile, leave the base fork or the antenna extension kit that holds the GNSS antenna in its original place and only take down the GNSS antenna for storage. Specific steps are as follows.
a) Use an Allen wrench to remove the four screws that fasten the charging station.
b) Mark the position by inserting the four removed screws or other similar objects into the original holes.
c) Take down the GNSS antenna from the standing pole or the antenna extension kit, and leave the base fork or the antenna extension kit in its original position.
3. Winter storage
3.1 Before storing your robotic mower, clean its whole outer shell with a wet towel or soft brush. Also, clean the mowing system.*
*Note: Please wear protective gloves before cleaning the mowing system to avoid being cut by the blades.
3.2 Pack the robotic mower, charging station, GNSS antenna, power cable, extension tube, and extension cable in their original packages, and store them in a dry, frost-proof place.
3.3 Power off the robotic mower before storage. We recommend that you take out the charging station and the robotic mower to charge the robotic mower every 120 days and charge the battery power to 85% or higher.
4. Robotic mower reuse after winter storage
4.1 Install the GNSS antenna back to the standing pole or the antenna extension kit.
4.2 Find the former fixing position of the charging station, place the charging station by aligning the charging board with the original holes, and connect the power cable.
Note: It is essential to mark the original fixing holes so that the charging station can be properly placed in its original position in the coming year.
4.3 Place the robotic mower outside the charging station and press the OK button to start the robotic mower.
When the robotic mower light turns blue, press the HOME button and then press the OK button. The robotic mower will go to the charging station and charge itself.
If Error code 6004 appears or the notification “Unable to start mowing schedule” pops up because of charging station/antenna is not in the original position of last year, in this case, the previous map is no longer usable. You need to delete the previous map and create a new one.
4.4 If the robotic mower can go to the charging station and charge itself properly, press the MOW button to start a mowing task. If the robotic mower can leave the charging station and start mowing properly, and no error appears on the app, the robotic mower can operate normally. Now you can fix the charging station.
4.5 We have released new firmware versions during the winter storage period which contain new features and fixes for known issues. We recommend that you upgrade your device to the latest firmware version for the best user experience before the mower is officially put into service.
To successfully complete the update, please ensure that:
1. The mower is in the charging station.
2. The mower is connected to a network with a strong signal (through 4G or Wi-Fi).
3. The battery power is more than 20%.
4. No mowing schedule in the next hour.
If you are still not familiar with how to do it, please refer to the article below for more information: https://navimow.zendesk.com/hc/en-001/articles/6367667261977-How-do-I-update-the-firmware-for-Navimow-H-Series-
4.6 If your mower is not performing well at the border due to poor satellite signal reception or changes in the environment, you can fix the problem by modifying the current map. Check the video attachment below for more information on how to do this.
If the mower is used regularly, it is recommended to replace the blades and screws every 1–2 months to ensure safety and better mowing results. Wear heavy gloves when you check or service the blade. Follow the steps below:
① Turn off the mower.
② To avoid scratching, place the mower on a soft and clean surface in an upside-down position.
③ Use a cross-tip screwdriver to loosen the three screws.
④ Remove the screws and blades.
⑤ Fasten the new blades and screws. Make sure the blades can pivot freely.
Robotic Mowers can be cleaned with a cloth or garden hose.
Before cleaning, make sure the mower is powered off.
DO NOT clean with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of your mower.
① Turn off the mower.
② To avoid scratching, place the mower on a soft and clean surface in an upside-down position.
③ Use a cross-tip screwdriver to loosen the three screws.
④ Remove the screws and blades.
⑤ Fasten the new blades and screws. Make sure the blades can pivot freely.
- Before storage, please power off the mower. Remember to charge the battery to 85% or higher to avoid over-discharge, which will cause permanent damage.
- Store in a cool and dry place indoors. Exposure to sunlight and temperature extremes (both hot and cold) will accelerate the aging process of the components and may permanently damage the battery.
- Disconnect the charging station.
- Keep the mower, charging station, and power supply away from heat sources (such as stoves, radiators, etc.) or chemicals.
- Protect the power supply from moisture and keep it in a well-ventilated place.
After Sales Service Policy
For models in the EU and the UK, please refer to the following table.
Product covered by this warranty Limited Warranty Period H500E, H800E 3 years H1500E, H3000E 4 years Battery pack and power adaptors 2 years (H500E, H800E)
3 years (H1500E, H3000E)
Ultrasonic sensor 2 years VisionFence Sensor 2 years Blades are seen as disposable and are not covered by this warranty.
For models in the US and Canada, please refer to the following table.
Product covered by this warranty Limited Warranty Period H800N-VF, H1500N-VF, H3000N-VF 2 years Battery pack and power adaptors 2 years Blades are seen as disposable and are not covered by this warranty.
For models in Australia and New Zealand, please refer to the following table.
Product covered by this warranty Limited Warranty Period H800N-VF, H1500N-VF, H3000N-VF 3 years Battery pack and power adaptors 2 years Blades are seen as disposable and are not covered by this warranty.